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African watchdog forces Jumia to review its terms in push to protect consumers

African watchdog forces Jumia to review its terms in push to protect consumers

#e-commerce
#consumer markets
Africa’s largest e-commerce site Jumia has amended its terms and conditions after the regional watchdog, the COMESA (Common Markets for Eastern and Southern Africa) Competition Commission, compelled the marketplace to review clauses and disclaimers it found misleading or false.

Jumia, Africa's largest e-commerce platform, has been compelled to review its terms and conditions by the COMESA Competition Commission, which found some clauses and disclaimers misleading or false. Jumia had been accused of excluding itself as a party to sale agreements to avoid responsibility for third-party products sold on its platform. Jumia has now agreed to be liable for products and transactions carried out on its platform, even if a third-party is involved. The e-commerce platform has also been required to ensure the accuracy of information posted on its platform, and provide clear legal details in its terms and conditions.


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