🌍 Feed

✍🏿 Compose

MTN Nigeria says nationwide service outage is due to disruption in its core network

#business
#networking
#telecom
#technology
Mobile network provider, MTN Nigeria announced in a statement that the nationwide service outage that was experienced by its subscribers on Saturday, 9th October 2021 was a result of a disruption in its core network.

Mobile network provider, MTN Nigeria announced in a statement that the nationwide service outage that was experienced by its subscribers on Saturday, 9th October 2021 was a result of a disruption in its core network.

The South African-owned company is the largest telecoms provider in Nigeria with about 71 million subscribers in Nigeria as at 2020. The outage left the subscribers unable to make calls or access data-enabled services for about six hours.

MTN chief executive officer, Olutokun Toriola explained that MTN’s technical team was able to rectify the problem. He also apologized to all MTN customers who were affected, while reiterating the company’s commitment to providing reliable service.

 

Olatokun Toriola, CEO MTN Nigeria

“I want to apologize to all the customers that were affected by Saturday’s service outage. Our primary mission is to bring you the benefits of modern connected life, and notwithstanding this unfortunate event, our commitment to providing the reliable service you’ve come to expect over the past twenty years remains unshaken.”Olatokun Toriola, CEO of MTN Nigeria.

What is the core network?

In telecoms, the core network or backbone network is a high capacity communication facility. It is the central element of a telco’s network that provides services to customers who are connected by the access network.

The affected core network is what allows subscribers to access voice and data services. The mobile core network also provides critical functions such as subscriber profile information, subscriber location and authentication of services.

Most telecom service providers have their own core networks that are usually interconnected. Some large organisations also have their own networks which they typically connect to public networks.

 

Over the years, the mobile core network has evolved considerably from 2G, 3G to 4G and 5G in more advanced countries. Disruptions brought about by problems arising in the core network have affected them.

The technologies used for the core facilities are mainly network and data link layer technologies including asynchronous transfer mode (ATM), IP, synchronous optical networking (SONET), and dense wavelength division multiplexing (DWDM).

The CEO further added that the company’s team was working with its network partners Ericsson and Cisco to ensure that such disruption did not happen again.

“I want to reassure all our stakeholders that our network team is working closely with our network partners Ericsson and Cisco to ensure that the reasons for the disruption are fully investigated, and appropriate action is taken to enhance the resilience of affected systems.”CEO, MTN Nigeria

Top comments(1)

SEND

You may like this too...

TechCabal

Kobo360, the logistics powerhouse backed by Goldman Sachs, is rolling out HaulSight—an innovative fleet management software designed to help Africa’s major manufacturers streamline operations, track vehicles, and cut costs in real-time. With rising fuel prices squeezing margins, HaulSight presents an efficient way for companies like Dangote and Unilever to maximize fleet potential. Will this be a game-changer for Africa's logistics industry?
Nov 11, 2024

Disrupt-Africa

Chumz, a Kenyan fintech that enables users to set savings goals with mobile money, has reached 200,000 users and is testing its services in Rwanda. With unique prompts encouraging behavior-based saving, Chumz empowers users with accessible financial tools. Expansion plans target 1 million users across East Africa by 2026.
Nov 6, 2024

Bird Story Agency

As more and more services move online across Africa, giant players like Safaricom, MTN and Airtel are stepping up their efforts to provide Africa with large, green-energy data centres.
Nov 4, 2024

Bird Story Agency

Africa's Gen Zs, promised opportunity, innovation and new technology but faced with the very real world of a workplace in flux, constrained labour markets, high inflation and increasing criticism of their work ethic, are finding very little to cheer about. So a growing number of African universities are stepping in, hoping to bridge the gap between academic qualifications and real-world demands.
Nov 3, 2024

TechCabal

🌍 Access Bank secures the green light to acquire Kenya's National Bank, expanding its reach across East Africa’s largest economy. With an estimated $100 million deal, Access Bank will increase its footprint to 77 branches across 28 counties. Here’s what this move means for Kenya’s banking sector! 💸
Oct 31, 2024

Disrupt-Africa

Nigerian fintech leader Moniepoint has secured $110 million in Series C funding to supercharge its digital banking platform for businesses across Africa. With a track record of innovation and impact, Moniepoint is poised to transform financial access on the continent, bringing seamless banking, payments, and credit services to millions.
Oct 29, 2024

TechCabal

Stanbic Bank Kenya has completed a major upgrade of its core banking software, aiming for enhanced security and improved user experience. Despite brief service disruptions, the bank’s transition to the latest technology signals a drive for modernized banking in a competitive market.
Oct 27, 2024

TechCabal

Kenya is set to revolutionize its financial landscape with the introduction of a new Fast Payment System (FPS). This cutting-edge platform will ensure seamless transactions between banks and fintechs, eliminating existing barriers. The FPS promises to enhance accessibility, making financial services more convenient for all Kenyans.
Oct 18, 2024

TechCrunch

🌍 From humble beginnings in Africa, InstaDeep has grown into a global AI powerhouse. In just over a year under BioNTech’s umbrella, the startup continues to drive innovation in biotech and beyond. CEO Karim Beguir reveals how InstaDeep’s cutting-edge AI is revolutionizing healthcare and industrial optimization alike.
Oct 15, 2024

TechCabal

M-KOPA, a Kenyan fintech giant known for financing solar systems and smartphones, has appointed former Nokia CEO Rajeev Suri as its new board chair. As the company gears up for rapid expansion, Suri's leadership is set to guide M-KOPA into a new era of growth and innovation. With over 5 million users across Africa, M-KOPA is reshaping digital and financial inclusion.
Oct 14, 2024
Home
Business Hub
Market Hub
You
By signing up you agree to ourTerms|Market Hub|Business Hub|Deals Hub