Do you offer property management services?

Yes, we offer comprehensive property management services. Our team can handle everything from tenant placement and rent collection to maintenance and repairs. Please contact us for more details about our property management solutions.

What areas do you serve?

We primarily serve Rwanda and its surrounding regions. Our property listings include residential, commercial, and land properties in various cities and towns across the country.

How can I communicate with the agent or property owner?

You can communicate with the agent or property owner directly through our website's messaging system. Additionally, you can contact them via the contact information provided on the property listing page.

How do you handle scheduled visits?

Once you schedule a visit, you will receive a confirmation via email or WhatsApp. On the visit date, you will receive a reminder with the visit details. If you need to reschedule or cancel, you can do so through the confirmation message. Our system ensures seamless communication and timely reminders.

How do you handle negative reviews?

We take all feedback seriously and strive to address any issues promptly. If you leave a negative review, our team will reach out to you to understand the problem and work towards a resolution. We believe in maintaining transparency and building trust with our clients.

Can I leave a review for an agent or property?

Yes, we encourage our clients to leave reviews for agents and properties. Your feedback helps us improve our services and provides valuable information for other clients. You can leave a review on the property or agent's profile page.

What should I bring to a property viewing?

We recommend bringing a list of questions, a notepad or device for taking notes, and a camera or smartphone for taking pictures. If you are seriously considering the property, it may also be helpful to bring a friend or family member for a second opinion.

How do I schedule a visit to a property?

To schedule a visit, go to the property listing page and click on the "Schedule a Visit" button. You can choose a date and time that works for you, and our team will confirm the appointment. You will receive a confirmation email or WhatsApp message with the visit details.

What support do you offer to agents?

We provide our agents with various tools and resources, including an easy-to-use property management system, marketing support, and training opportunities. Our goal is to help you succeed in your real estate career.

How do I become an agent with Marchal Real Estate Developers?

If you are a licensed real estate agent, you can register on our website to become an agent. Once your registration is approved, you can start listing properties and managing your listings through our platform.