Discover a financial partner as excited about your dreams as you are! Join the BK community, where banking is made easy and perfectly fits your needs ✨  Oct 6, 2024

Account Opening πŸ’Όβœ¨


1. How do I open an account?


β€’ You can apply at your nearest BK Branch or online via our website for a checking or savings account.


2. What are the requirements for opening an account?


β€’ Provide a valid proof of identity.
β€’ Fill out the Know Your Customer (KYC) form provided by the bank.


3. What types of accounts can I open?


β€’ Current Account
β€’ Savings Account


4. How do I make an initial deposit for my newly opened account?


β€’ Transfer money from any other bank account where you're a client.
β€’ If you're already a BK customer, transfer money from your existing BK account.
β€’ You can also use a debit card, check, or money order for your deposit.


5. How can I withdraw money from my account?


β€’ Fill in a withdrawal form at the Bank.
β€’ Use a cheque leaflet for cash withdrawal.
β€’ Issue cheques to creditors or clear them via the Central Bank.
β€’ Withdraw using ATM cards.
β€’ Send written instructions to the branch for transfers to third-party accounts.


6. Can I open more than one account?


β€’ Yes, you can open multiple accounts with us!


7. Can someone else operate my account on my behalf?


β€’ Yes, if you authorize someone using a Power of Attorney (POA), they can operate the account. If you wish to revoke the POA, you must do so in writing.


8. Is there a minimum deposit required?


β€’ Yes, you'll need to make an initial deposit:

  • Current Account: RWF 10,000
  • Savings Account: RWF 5,000, RWF 20,000, RWF 50,000, or RWF 100,000


9. Can I access my account online?


β€’ Yes! You can check balances, transfer money, receive statements, and pay bills via our digital channels, including the BK App, Internet Banking, and MS Banking.


10. Is mobile banking available?


β€’ Absolutely! Use the BK Mobile App for convenient banking on the go. Available on both iOS and Android. πŸ“±πŸ’³


11. How long will it take to open a new account?


β€’ Your application will be processed within 1 to 2 hours. ⏳

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