Deposits and Withdrawals 💵✨
1. Can I withdraw any amount of cash from my account?
• Yes, you can withdraw up to the available balance in your account. However, for large withdrawals, BK may require advance notice if sufficient cash is not immediately available.
2. Can I deposit any amount of cash into my account?
• Yes, BK customers can deposit or withdraw funds at any BK branch, ATM, or via BK agents.
3. What are the charges for deposits and withdrawals?
• For USD small denominations, there is a 5% charge on the small denomination amount.
4. When is the money I deposit available in my account?
• For personal accounts, funds are available immediately after deposit.
• For company accounts, availability depends on the terms of the contract, but funds should be available by the next working day after the deposit.
• When depositing money through remittances (Western Union or MoneyGram), identification may be requested.
5. Why did my deposit fail?
• The most common reason for a failed deposit is an incorrect account number. Please ensure the correct account number is provided during the deposit process.
6. How do I withdraw money from my account?
• Fill out a withdrawal form at the branch.
• Complete a cheque leaflet for cash withdrawal at the branch.
• Issue cheques to creditors for cash or clearing through the Central Bank.
• Use ATM cards for withdrawals.
• Provide written instructions to the branch for transfers to third-party accounts.
7. Can I earn interest on my deposits?
• Yes, depending on the amount deposited, you may earn interest on your account.
8. When can I make deposits and withdrawals?
• Deposits and withdrawals can be made during bank opening hours.
• Only authorized persons with registered signatures can withdraw money.
• Cash deposits can be made by the account holder or any person with a valid ID and by completing the required bank form.
