Account Opening 💼✨

1. How do I open an account?

• You can apply at your nearest BK Branch or online via our website for a checking or savings account.

2. What are the requirements for opening an account?

• Provide a valid proof of identity.
• Fill out the Know Your Customer (KYC) form provided by the bank.

3. What types of accounts can I open?

• Current Account
• Savings Account

4. How do I make an initial deposit for my newly opened account?

• Transfer money from any other bank account where you're a client.
• If you're already a BK customer, transfer money from your existing BK account.
• You can also use a debit card, check, or money order for your deposit.

5. How can I withdraw money from my account?

• Fill in a withdrawal form at the Bank.
• Use a cheque leaflet for cash withdrawal.
• Issue cheques to creditors or clear them via the Central Bank.
• Withdraw using ATM cards.
• Send written instructions to the branch for transfers to third-party accounts.

6. Can I open more than one account?

• Yes, you can open multiple accounts with us!

7. Can someone else operate my account on my behalf?

• Yes, if you authorize someone using a Power of Attorney (POA), they can operate the account. If you wish to revoke the POA, you must do so in writing.

8. Is there a minimum deposit required?

• Yes, you'll need to make an initial deposit:

• Current Account: RWF 10,000
• Savings Account: RWF 5,000, RWF 20,000, RWF 50,000, or RWF 100,000

9. Can I access my account online?

• Yes! You can check balances, transfer money, receive statements, and pay bills via our digital channels, including the BK App, Internet Banking, and MS Banking.

10. Is mobile banking available?

• Absolutely! Use the BK Mobile App for convenient banking on the go. Available on both iOS and Android. 📱💳

11. How long will it take to open a new account?

• Your application will be processed within 1 to 2 hours. ⏳