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The Promise of Retail for African Economies
President & CEO  Apr 26, 2023
The Promise of Retail for African Economies

Background


Many would agree that Africa is the future of the world. With a growing young population coupled with rapid urbanization and fast-growing consumer expenditure, Africa offers attractive opportunities for entities wishing to expand into new frontier markets. Retailing contributions to GDP across the region continue to increase, indicating that the region is consumption driven. According to Euromonitor International, retail sales in the region amounted to over USD500 billion in 2018. Key retailing markets include South Africa, Egypt, Morocco, and Algeria.


The retail sector landscape is changing rapidly. A growing population and larger cities translate into big opportunities for retail. For instance, wholesale and retail are already the 3rd largest contributor to Nigeria’s GDP. Kenya has seen a 54% growth in its number of stores over the last 5 years. South Africa has almost 2,000 shopping malls covering over 24 million square meters. With a surge of investment in technology and infrastructure, Johannesburg is poised to become “Africa’s hippest city.”


Consumption in Africa is expected to continue increasing year over year. A Deloitte Consumer Review states, “At a time when many emerging economies are slowing, Africa is the second-fastest growing economic region behind Asia.”


Introduction


In Morocco, it’s known as a hanout. In Egypt, it’s a bakkal. In Kenya, it’s a duka. In South Africa, it’s a spaza. In the Yoruba language of Southwest Nigeria, it’s an oja. In the Baoule language of Center Cote D’Ivoire, it is called Gwa bo. By whatever name, the traditional retailer is the cornerstone of socioeconomic systems across Africa. Despite the advance of supermarkets, convenience stores, and other modern formats, African consumers on average continue to buy more than 70% of their food, beverages, and personal care products from the continent’s more than 2.5 million small, independent shops.


Africa is made up of a combination of traditional and modern retailing channels.  These channels vary by market and are influenced by factors such as economy, state of development, consumer preferences and local culture.


The Challenges


Yet traditional retail in Africa faces many imposing challenges, including the expansion of modern retail, the nascent rise of e-commerce, and changes in consumer behavior that were accelerated by the COVID-19 pandemic. So, what does the future hold? For answers, we studied more than 4,500 small retailers in five of the biggest African markets: Egypt, Kenya, Morocco, Nigeria, and South Africa.


Despite the proliferation of modern retail channels in Africa, traditional and informal retailing dominates due to lack of infrastructure. Traditional channels include independent retailing channels such as small grocers and kiosks.  When compared to modern retailers, these outlets offer convenience, flexible trading times, accessibility and lower-priced products.  Traditional channels such as Dukas in Kenya and spaza shops in South Africa have been molded to cater to the buying patterns, purchasing power and product preferences of consumers.


The opportunity


“About half of the world’s fastest-growing economies will be located on the continent, with 20 economies expanding at an average rate of 5% or higher over the next five years, faster than the 3.6% rate for the global economy,” writes Brahima Coulibaly, director of Brookings’ Africa Growth Initiative.

The African Union began the operational phase of the African Continental Free Trade Area (AfCFTA) in July 2019. With 22 partners, the agreement has a combined market of 1.2+ billion people and a GDP of $2.5 trillion! AfCFTA has the potential to make Africa the largest free trade area in the world.


“Countries are realizing they need to trade more with others because of an expected increase in revenues and jobs creation, especially for the youth. Intra-African trade is expected to rise to 53.3%, meaning that revenues will increase.” – Vera Songwe, the Executive Secretary of the UN Economic Commission for Africa (ECA).


The Rise of Brands

The emerging middle-class consumer is increasingly brand conscious. Consumer spending is still mostly concentrated in the informal sector of roadside stalls and town markets. However, in East Africa there is already a discernible shift from informal to formal retail.

As retail moves from informal to formal, companies like Walmart and The Carrefour Group are expanding their reach across the continent. Walmart bought a 51% stake in South African retailer Massmart Holdings Ltd. in 2010. Despite some setbacks and leadership changes, Walmart intends to expand the brand with 47 new stores between 2019 and 2021.


The African Development Bank estimates there will be 2.1 trillion USD in consumer spending up for grabs by 2025. Services brands like food and beverage, telecom and banking should be paid attention.

Sub-Saharan Africa has several of the world’s fastest-growing economies. Ethiopia tops this list with an expected 8.5% growth rate for 2019. Since the start of the new millennium, sub-Saharan African nations’ GDP continues to grow at a rate faster than the global average.

To ensure that the retail sector gets more attention and attracts more investment, it is important that the sons and daughters of Africa take bold initiatives, focusing on pragmatism and the sense of real development. By ranking the retail sectors including actors, we will contribute to building the future of the next generation of professionals across the African continent.


The African Market on The Rise

Africa is the market to watch. Africa is filled with innovators. For example, tech startups increased by 40% between 2016 to 2018 and 22% of the working age population are establishing new businesses. Instead of lamenting poor infrastructure, African entrepreneurs are finding clever solutions to get things done. Thus, urbanization, a young and technology embracing population, and improving infrastructure all indicate that Africa is poised for growth and global influence.


Africa has the fastest rate of urbanization in the world. More than 40% of its population is currently living in urban centers. By 2030, Africa’s 18 largest cities will have a combined spending power of $1.3 trillion. Additionally, Africa has as many cities with one million inhabitants as North America.


The Rise of The African Middle Class


Consumption in Africa is expected to continue increasing year over year. A Deloitte Consumer Review states, “At a time when many emerging economies are slowing, Africa is the second-fastest growing economic region behind Asia.”

Moreover, Africa is on track to become the continent with the world’s youngest population. Approximately 70% of Africans are presently under the age of 30. Youth account for around 20% of the population. Fifty three percent of African income earners are between 16 – 34 years old. This is an age group known for their awareness of and eagerness to consume new products.


Moving Forward: What is Next for Retail In Africa? 


Africa is the market to watch. Africa is filled with innovators. For example, tech startups increased by 40% between 2016 to 2018 and 22% of the working age population are establishing new businesses. Instead of lamenting poor infrastructure, African entrepreneurs are finding clever solutions to get things done. Thus, urbanization, a young and technology embracing population, and improving infrastructure all indicate that Africa is poised for growth and global influence.


References

Chelica Hiltunen (2019). Retail in Africa: Interesting Facts and Emerging Trends. LinkedIn: https://www2.deloitte.com/content/dam/Deloitte/ng/Documents/consumer-business/the-deloitte-consumer-review-africa-a-21st-century-view.pdf

https://www.linkedin.com/pulse/retail-africa-interesting-facts-emerging-trends-chelica-hiltunen/

Masmart powered by Walmart. Our Operating Model. https://www.massmart.co.za/our-business-model/

Population Connection. https://populationconnection.org/african-urbanization/

McKinsey & Company (2015). Winning in Africa’s consumer market. Our Insights: https://www.mckinsey.com/industries/consumer-packaged-goods/our-insights/winning-in-africas-consumer-market

World Bank Blogs (2022). Youth Bulge: A Demographic Dividend or a Demographic Bomb in Developing Countries? https://blogs.worldbank.org/developmenttalk/youth-bulge-a-demographic-dividend-or-a-demographic-bomb-in-developing-countries

Reinaldo Fiorini, Damian Hattingh, Ally Maclaren, Bill Russo, and Ade Sun-Basorun of McKinsey & Company (2013). Africa’s growing giant: Nigeria’s new retail economy. Our Insights: https://www.mckinsey.com/capabilities/growth-marketing-and-sales/our-insights/africas-growing-giant-nigerias-new-retail-economy

Business Tech (2018). These are the biggest shopping malls in South Africa. https://businesstech.co.za/news/business/246279/these-are-the-biggest-shopping-malls-in-south-africa/

Hannah Walhout (2021). The Top 10 Cities in Africa and the Middle East. Travel+Leisure. https://www.travelandleisure.com/worlds-best/cities-in-africa-middle-east

Prof. Landry Signe (2018). Africa Consumer’s Market Potential: Trends, drivers, opportunities, and strategies. Africa Growth Initiative at Brookings: https://www.brookings.edu/wp-content/uploads/2018/12/Africas-consumer-market-potential.pdf This report was written in collaboration with Chelsea Johnson, Fellow at the London School of Economics and Political Science. Prof. Landry Signe: David M. Rubenstein Fellow, Africa Growth Initiative, Brookings Institution; Distinguished Fellow, Center for African Studies, Stanford University; Andrew Carnegie Fellow, Carnegie Corporation of New York; and Chairman, The Global Network for Africa's Prosperity.

Nqobile Dludla (2019). UPDATE 2-Massmart to focus Africa expansion plans on Kenya, Zambia. REUTERS. https://www.reuters.com/article/massmart-results/update-2-massmart-to-focus-africa-expansion-plans-on-kenya-zambia-idUSL5N20N0QJ

Yinka Adegoke (2019). Africa will have some of the world’s fastest-growing economies in 2019—and a looming debt crisis. Quartz : https://qz.com/africa/1522126/african-economies-to-watch-in-2019-and-looming-debt

Christabel Ligami (2019). Africa’s free trade area: the journey begins. Africa Renewal: https://www.un.org/africarenewal/magazine/august-november-2019/africa%E2%80%99s-free-trade-area-journey-begins

The Future of Retail in Africa. https://www.trendwatching.com/quarterly/2018-05/future-retail-africa


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The logistics industry in Nigeria is undergoing a major transformation, thanks to the increasing adoption of technology. In the past, logistics was a relatively manual process, with businesses relying on paper records and offline systems to track shipments. However, the rise of digital technology is changing all that.


Benefits of using technology in logistics


The use of technology in the logistics industry is likely to continue to grow in Nigeria. And as technology continues to develop, we will see even more innovation in the logistics industry. This will lead to more efficient, transparent, and accessible logistics services.  Here are some of the benefits of using technology in logistics:

  • Real-time tracking: With real-time tracking, businesses can see exactly where their packages are at all times. This information can be used to optimize delivery routes and ensure that shipments arrive on time. Logistics companies can save time and money by using technology to track deliveries and optimize routes. Real-time technology is making logistics more transparent by allowing customers to track their deliveries in real-time. This gives customers peace of mind, knowing where their goods are and when they will arrive
  • Automated data entry: Automated data entry systems can help reduce errors and improve the speed of data processing. This can free up staff to focus on other tasks, such as customer service.
  • Cloud-based logistics software: Cloud-based logistics software allows businesses to access their logistics data anywhere. This can be helpful for businesses with multiple locations or those needing to collaborate with partners.
  • Mobile apps: Technology is making logistics more accessible. By using mobile apps, logistics companies can reach a wider range of customers. Also, these mobile apps make it easier for businesses to manage logistics operations and can be used to track deliveries and communicate with customers.

How Kwik Pik is Using Technology to Deliver a Disruptive Logistics Experience


The logistics industry is ripe for disruption. Traditional logistics providers are often slow, inefficient, and expensive. This is where Kwik Pik comes in. Kwik Pik is a technology-enabled logistics company that is disrupting the market by offering a faster, more efficient, and more affordable delivery experience.


One such company is Kwik Pik Logistics. Kwik Pik is a delivery service company that uses a mobile app to connect customers with drivers. The app allows customers to track their deliveries in real time and provides drivers with information about the best routes to take. This has made Kwik Pik a popular choice for businesses and individuals who need to send or receive deliveries in Lagos and nearby states.

Kwik Pik is using many technologies to disrupt the logistics market in Nigeria. These technologies include:

  • The customers are provided with a mobile application that enables them to monitor their deliveries in real time. The application is conveniently accessible for both iPhone and Android users through the App Store and Google Play Store. Additionally, individuals have the option to register as riders for the service.
  • A GPS tracking system that helps drivers find the best routes to take.
  • A system that uses artificial intelligence to optimize delivery routes.

These technologies have helped Kwik Pik improve its efficiency and transparency. As a result, Kwik Pik has been able to attract a large number of customers. In addition, the use of technology has helped Kwik Pik expand its reach into new markets.


Conclusion


The use of technology is having a significant impact on the logistics industry in Nigeria. This is leading to the emergence of new logistics companies that are using technology to disrupt the market. Kwik Pik is one such company that is using technology to improve efficiency, transparency, and accessibility. As the logistics industry continues to grow in Nigeria, Kwik Pik is well-positioned to benefit from this growth. However, technology is having a significant impact on the way logistics services are delivered. As technology continues to develop, we will likely see even more innovation in the logistics industry in Nigeria.

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