For South Africa’s female ride-hailing drivers, customers are the biggest hazards 🚖⛔
Female ride-hailing drivers in South Africa, particularly in Johannesburg, face daily risks and dangers, including abuse and attacks from male customers. Despite efforts by companies like Uber and Bolt to enhance driver safety, female drivers report ongoing challenges. The E-hailing Partners Council (EPCO), an organization representing over 1,000 female drivers in Johannesburg, has called for improved safety measures and consultations with ride-hailing companies to address the threats faced by women in the industry. While both Uber and Bolt have introduced safety features and initiatives, such as emergency response services and women-specific preferences, these measures do not eliminate the dangers female drivers encounter. Many drivers take their safety into their own hands, carrying self-defense tools and adopting more conservative behaviors. Female drivers also face difficulties in avoiding unsafe areas and dealing with low-rated customers. EPCO advocates for better conditions and rights for women drivers, including paid maternity leave, but no agreements have been reached with the companies. Despite the challenges, female drivers remain determined to continue working as a means of economic freedom.
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