In the absence of Uber and Bolt, inDrive has become a popular alternative for accessing public transport services in Gaborone, Botswana. This unique platform allows both drivers and passengers to determine fares through negotiation, providing flexibility and affordability. Drivers can earn substantial income without long working hours, making traditional job-hunting less appealing. inDrive, which launched in Botswana in December 2019, offers a commission-free period for drivers, a strategy to entice them, and it remains in effect indefinitely in Botswana. The company aims to promote inclusivity in the mobility sector and plans to introduce a commission with a maximum limit of 10% in the future.
Passengers have found inDrive to be a financially sensible and convenient alternative to traditional taxis, which often charge exorbitant fares. The platform offers negotiation options and improved transparency, making it a preferred choice among commuters. However, drivers face challenges related to experience, security, and market size. Smart ride selection, safety measures like having "bodyguards" for night rides, and diversifying income sources help drivers navigate these challenges.
As inDrive gains prominence in Gaborone, it plans to expand gradually in alignment with its brand's recognition among Batswana. Currently, it focuses on firmly establishing itself in the capital city. For both drivers and passengers, inDrive offers a valuable and convenient alternative in a country with limited employment opportunities and traditional public transport options. Despite some challenges, it represents a positive development in Botswana's transportation landscape.
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