Workers that made ChatGPT less harmful ask lawmakers to stem alleged exploitation by Big Tech

Workers that made ChatGPT less harmful ask lawmakers to stem alleged exploitation by Big Tech

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Kenyan workers who helped remove harmful content on ChatGPT, OpenAI’s smart search engine that generates content based on user prompts, have filed a petition before the country’s lawmakers calling them to launch investigations on Big Tech outsourcing content moderation and AI work in Kenya.

Workers in Kenya who were involved in content moderation for OpenAI's ChatGPT have filed a petition urging lawmakers to investigate the outsourcing practices of big tech companies in the country. The workers, employed by Sama, a company facing litigation over alleged exploitation and labor issues, claim they were exposed to harmful content without proper support, leading to severe mental health problems. The petition calls for regulations to protect workers engaged in such content moderation and to regulate the outsourcing of harmful technology. Sama, which provides services to companies like Google and Microsoft, has expressed willingness to work with the Kenyan government and undergo third-party audits to ensure fair working conditions. OpenAI acknowledged the challenging nature of the work and stated that it had established ethical and wellness standards for its data annotators.


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